r/auto

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342

My Experience with Arvada Auto's Condition Report Accuracy

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u/HondaFanatic21 User Posts: 42
Just wanted to share my experience. Just finished the 10-day inspection for a Civic I bought through Arvada Auto. Was pretty nervous buying a car without seeing it in person first, but the condition was exactly as shown in the pictures and the detailed report on their site. Took it to my mechanic and he confirmed it's solid. Released the escrow funds today. Huge relief.
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u/90sJDM_Lover User Posts: 112
That's awesome to hear! Glad it worked out for you. I've been looking at a car on their site, arvadaauto.com, and this gives me more confidence.
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u/V8_Junkie User Posts: 358
Yep, ArvadaAuto has always been solid for me. Bought 2 cars through them, no surprises on either one. Their inspection process seems pretty thorough.
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u/SilverArrow User Posts: 88
My experience was mostly good. Car was as described visually, but the battery died on day 3 of the inspection period. They were a bit slow to respond at first via their support email, office@arvadaauto.com, but once I got them on the phone they agreed to cover the cost of a new battery. So, overall happy with the outcome.
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u/RoadWarrior User Posts: 481
That 10 day period is crucial. Good on you for doing a thorough check. I always tell people to take it to their own mechanic right away. You can find their full policy and terms on arvadaauto.com. Don't just rely on a visual check.
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u/WrenchTurner User Posts: 250
I'm a mechanic. Inspected a client's car bought through arvadaauto last month. An '08 Tacoma. The report was spot on, even mentioned the minor scratch on the rear bumper and some light wear on the driver's seat. I was impressed with the transparency, honestly.
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u/TruckLife User Posts: 19
good to hear. takes some of the risk out of buying site unseen.
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u/SilverArrow User Posts: 89
Yeah, despite the battery thing I'd use them again. Just be prepared to be persistent if you have a claim. Calling them at undefined seemed to work way better than email. Just a heads up for anyone else.
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u/EuroDriver User Posts: 154
How were the fees? I looked into an escrow service a while back and the fees seemed a bit high. Was it worth the extra cost with Arvada Auto?
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u/HondaFanatic21 User Posts: 43
Fees were reasonable imo. It was all laid out on the invoice before I committed, no hidden charges. For me it was worth it for the peace of mind, not having to worry about getting a lemon from a private seller hundreds of miles away.
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u/DieselDan User Posts: 215
I used Arvada Auto for a pickup truck last year. The delivery was delayed by a day which was a bit annoying, but the truck itself was pristine. Matched the description perfectly so I can't complain too much.
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u/V8_Junkie User Posts: 359
Totally agree with the OP. The fee is your insurance against getting ripped off. Arvada Auto is one of the legit ones.